Last updated: July 22, 2026

These Terms of Service (“Terms”) are an agreement between you and Cheersparkle.com, doing business as Cheersparkle (“Cheersparkle,” “we,” “us,” or “our”). They govern your access to and use of https://cheersparkle.com/, customer accounts, design and quote tools, online store, products, and related services.

By using the website, submitting a quote request, approving a design, or placing an order, you agree to these Terms and the policies incorporated by reference, including our Privacy Policy, Ordering Policies, Shipping & Delivery policy, and Returns & Exchanges policy. If you do not agree, do not use the services.

1. Eligibility and authority

You must be at least the age of legal majority in your place of residence and able to enter a binding contract. The website is intended for adults, including adults purchasing for teams, schools, studios, organizations, businesses, athletes, or households.

If you use the services on behalf of an organization, you represent that you have authority to bind that organization and that “you” includes the organization.

2. Accounts and account security

You may need an account for certain features. You agree to provide accurate, current information, protect your login credentials, and accept responsibility for activity under your account to the extent permitted by law.

Notify us promptly at sales@cheersparkle.com if you suspect unauthorized access. We may suspend or terminate an account that appears fraudulent, insecure, abusive, or in violation of these Terms.

3. Website information and availability

We try to present accurate product descriptions, images, prices, colors, inventory, sizes, and availability. However:

• Screen settings, lighting, material texture, dye lots, printing, rhinestones, metallic finishes, and hand placement can affect appearance.
• Product images and mockups may be illustrative and may not show every size or proportion.
• Typographical, pricing, inventory, or technical errors may occur.
• Website functions may be interrupted for maintenance, security, updates, or circumstances outside our control.

We may correct errors, update information, limit quantities, discontinue products, or cancel an affected order. If we cancel a paid order because of our error or inability to supply it, we will provide an appropriate refund.

4. Quotes, orders, and acceptance

A quote, cart, checkout submission, automated confirmation, or payment receipt does not by itself require us to accept an order. We may review availability, customization, artwork rights, payment, fraud risk, destination, compliance, and production feasibility before acceptance.

We may refuse or cancel an order for legitimate reasons, including suspected fraud, payment failure, pricing error, unsupported destination, unavailable materials, unlawful or infringing artwork, abusive conduct, or inability to meet required specifications. If a canceled order has been paid, we will refund the amount owed after deducting any authorized and non-refundable completed services or commitments where permitted by law.

5. Prices, taxes, and payment

Unless stated otherwise, website prices are shown in U.S. dollars. Prices, promotions, minimums, fees, and product availability may change before an order is accepted.

You agree to pay the product price, customization charges, artwork or setup fees, rush fees, shipping, taxes, duties, and other charges disclosed before acceptance. Payment must clear before production or shipment unless we approve another arrangement in writing.

If a payment is reversed, rejected, disputed, or charged back, we may pause production or delivery and recover amounts properly owed, including reasonable costs where permitted by law.

6. Custom products and approvals

Custom and made-to-order products are manufactured using the information you approve. You are responsible for reviewing the proof, order specification, roster, spelling, names, numbers, logo, colors, sizes, quantities, delivery details, and target date.

Approval authorizes us to produce according to the approved materials. Changes requested after approval may be declined or may increase price and lead time. Once custom production or committed services begin, cancellation, return, or exchange is generally unavailable except for a verified defect, order error, or non-waivable legal right.

Digital colors are an approximation. Reasonable variation may occur between displays, swatches, fabrics, prints, threads, vinyl, rhinestones, and production lots.

7. Sizing and fit

You are responsible for selecting sizes using the product-specific chart and guidance. Unless a quote expressly states otherwise, garments are produced to selected standard sizes or approved specifications and are not individually tailored to exact body shape.

Sizing advice, fit kits, samples, and charts help with selection but do not guarantee an exact fit. Body proportions, growth, compression preference, undergarments, design, and fabric stretch affect fit. Alteration needs and costs are the purchaser’s responsibility unless we approve a remedy for a verified manufacturing error.

8. Production and delivery estimates

Production begins after all required approvals, information, and cleared payment are received. Estimates are not guaranteed delivery dates unless expressly confirmed in writing.

We are not responsible, to the extent permitted by law, for delay caused by incomplete information, customer changes, carrier disruption, customs, severe weather, labor interruption, public emergency, government action, material shortage, power or network failure, or another event beyond reasonable control.

9. Shipping, risk, and inspection

Shipping is governed by the Shipping & Delivery policy and the shipping term stated in the order or quote. You are responsible for accurate delivery information and for destination duties, taxes, and clearance charges unless stated otherwise.

Inspect all products promptly. Report damage, shortage, incorrect items, or suspected defects within the period in the Returns & Exchanges policy. Do not wash, wear, press, decorate, alter, repair, distribute, or discard an item that may require review.

10. Returns, refunds, and cancellations

Returns, exchanges, defects, and refunds are governed by our Returns & Exchanges policy. In-stock products may be eligible under the stated conditions. Custom, personalized, altered, used, and final-sale products are generally not returnable.

Contact us immediately to request a cancellation. An order can be canceled only if processing, purchasing, design services, or production has not reached a stage where cancellation is unavailable. Non-refundable completed services and committed costs may be deducted where permitted by law.

11. Customer artwork and intellectual-property rights

You retain ownership of artwork and content you own. By submitting a logo, design, photo, text, name, number, or other material (“Customer Content”), you grant Cheersparkle and its production providers a non-exclusive, worldwide, royalty-free license to copy, modify for production, reproduce, manufacture, and use the Customer Content only as reasonably necessary to quote, proof, produce, deliver, document, and support the order.

You represent and warrant that:

• You own the Customer Content or have all permissions required for the intended use.
• Our fulfillment of your instructions will not infringe copyright, trademark, design, publicity, privacy, or other rights.
• The Customer Content is not unlawful, deceptive, threatening, hateful, obscene, or harmful.

We may request evidence of authorization or refuse content at our discretion. You agree to be responsible for claims and costs arising from Customer Content or instructions that violate another party’s rights, subject to applicable law.

We will not use customer-specific artwork in public marketing as a featured customer example without permission, except for incidental internal documentation or as otherwise permitted by law.

12. Cheersparkle content and intellectual property

The website and its non-customer content—including text, graphics, logos, product photography, original designs, layouts, software, and trademarks—are owned by or licensed to Cheersparkle and protected by intellectual-property laws.

We grant you a limited, revocable, non-exclusive, non-transferable right to use the website for lawful personal or business purchasing purposes. You may not, without written permission:

• Copy, scrape, republish, sell, or commercially exploit substantial website content
• Remove ownership notices
• Use our trademarks or branding in a way that suggests endorsement
• Reverse engineer or interfere with the website
• Use automated systems that burden, damage, or circumvent access controls
• Reproduce a Cheersparkle design for manufacture by another supplier when the design or artwork is owned by Cheersparkle

13. Acceptable use

You may not use the services to violate law, infringe rights, transmit malware, attempt unauthorized access, interfere with other users, submit fraudulent payment or identity information, abuse staff, or place orders for unlawful purposes.

We may restrict access, cancel orders, preserve evidence, and cooperate with lawful investigations when reasonably necessary.

14. Reviews, feedback, and communications

If you submit a review, suggestion, or non-confidential feedback, you grant us permission to use, reproduce, and display it for business purposes, subject to our Privacy Policy and applicable law. Do not submit confidential information in public reviews.

Electronic communications, approvals, and records may satisfy writing and signature requirements where permitted by law. You are responsible for maintaining an active email address and reviewing order messages.

15. Third-party services and links

Payment providers, social networks, messaging services, carriers, and linked websites are operated by third parties. Their services are subject to their own terms and policies. We are not responsible for third-party content or practices, except to the extent liability cannot be excluded by law.

16. Disclaimers

To the maximum extent permitted by law, the website and services are provided on an “as available” basis. We do not promise uninterrupted access or that every error will be corrected immediately.

Products are warranted only as expressly stated in the order, product description, or Returns & Exchanges policy. We disclaim implied warranties to the extent they may lawfully be disclaimed. Some jurisdictions do not allow certain disclaimers, so these limitations may not apply to you.

Cheersparkle does not determine whether a design or garment complies with every school, league, federation, event, safety, coverage, or uniform rule. The purchaser is responsible for confirming applicable requirements before approval and use.

17. Limitation of liability

To the maximum extent permitted by law, Cheersparkle and its officers, employees, affiliates, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost sales, loss of goodwill, or event-related costs, arising from the website, an order, delay, or product.

To the maximum extent permitted by law, aggregate liability for a claim will not exceed the amount paid to Cheersparkle for the product or service giving rise to the claim during the 12 months before the event, or USD $100 if no amount was paid.

These limitations do not apply where liability cannot be limited or excluded under applicable law, including certain liabilities for fraud, willful misconduct, personal injury, or non-waivable consumer rights.

18. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless Cheersparkle and its personnel from third-party claims, damages, and reasonable costs arising from your unlawful use of the services, Customer Content, infringement of rights, or material breach of these Terms.

This section does not require a consumer to indemnify us for our own negligence, willful misconduct, or violation of law.

19. Governing law and disputes

These Terms are governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles, except where mandatory consumer law requires otherwise.The parties will first attempt in good faith to resolve a dispute by contacting the other party with a written description of the issue and requested resolution. If the dispute is not resolved, the competent People’s Courts located in Changsha, Hunan Province, People’s Republic of China will have exclusive jurisdiction, except where applicable law gives a consumer the right to bring a claim elsewhere.

20. Changes to these Terms

We may update these Terms prospectively by posting a revised version and updating the “Last updated” date. Material changes will receive additional notice where required. The Terms in effect when an order is accepted will normally govern that order unless the parties agree otherwise or law requires a change.

21. General terms

If a provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue. Failure to enforce a provision is not a waiver. You may not assign your rights or obligations without our consent; we may assign these Terms as part of a business reorganization or transfer. Headings are for convenience only.

22. Contact

Cheersparkle.com, doing business as Cheersparkle
Address: Building B1, Lugu Subdistrict,Yuelu District, Changsha, Hunan, China
Email: sales@cheersparkle.com
Phone: +86 (731) 8982-7630